Privacy Policy
Last updated: March 2026
1. Overview
Bridging Wellbeing ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, store, and disclose your personal information when you use our website, programs, and services.
2. What we collect
We may collect the following personal information:
- Name and contact details (email, phone)
- Payment information (processed securely by Stripe — we do not store card details)
- Program registration and attendance information
- Communications with us via email or contact forms
- Website usage data via analytics (anonymised)
3. How we use your information
We use your personal information to:
- Process program registrations and ticket purchases
- Communicate with you about events and programs
- Send newsletters and updates (where you have opted in)
- Improve our website and services
- Comply with legal obligations
4. Disclosure to third parties
We may share your information with trusted third-party service providers including Stripe (payment processing), email platforms, and website hosting providers. We do not sell your personal information to third parties.
5. Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. All payment data is processed securely through Stripe's encrypted payment infrastructure.
6. Access and correction
You have the right to request access to or correction of personal information we hold about you. To make a request, please contact us via the contact form on our website.
7. Contact
If you have questions about this policy or how we handle your personal information, please contact us.